Refund Policy for Joyful Coaching Institute 

Welcome to Joyful Coaching Institute. We are committed to delivering high-quality education and ensuring that our courses meet your learning expectations. Our refund policy is designed to be clear and fair, while also acknowledging the investment both we and our students make. Please review the following terms carefully before enrolling in our courses:

Digital Courses:

  • Refund Eligibility: Refunds will not be issued once a student has completed more than the second module of any course. A module is considered completed once it is marked as such on the Thinkific platform.
  • Request Procedure: To request a refund before completing the second module, please submit a written request to our support team at [insert contact email here]. Include your course registration details and the reason for the refund request.

Live Courses:

  • Partial Refunds: If you are dissatisfied with the instruction received during a live course, you are eligible to withdraw and receive a 50% refund of the course fee.
  • Written Notice Requirement: To initiate a withdrawal from a live course, written notice must be submitted to our support team at [insert contact email here]. This notice must be received within two weeks of the course start date or after attending two live course presentations, whichever comes first.

General Terms:

  • Policy Awareness: It is the responsibility of the purchaser to review our policies and terms prior to making a purchase. We assume no responsibility for purchases made without acknowledgment of our refund policy and terms.
  • No Exceptions: Please understand that our refund policy is absolute; there are no exceptions to the terms stated above.

Contact Information:

For any inquiries or to initiate a refund or withdrawal, please contact us at [email protected]. Our support team is here to assist you with any concerns or questions you may have regarding our refund policy or courses.

By enrolling in a course at Joyful Coaching Institute, you agree to the terms outlined in this refund policy. We appreciate your understanding and look forward to supporting your learning journey.